Live Support

Live Support is a module placed on your website that allows chat based support via the Internet with your website visitors.

A “Live Support” icon is placed on your website. When a distributor or customer seeking support visits the site, he or she can see whether or not ┬álive support personnel are online. When they are online, the distributor or customer can initiate a conversation and receive an answer to their inquiry.

This is a great way for your company to quickly provide support within a controlled environment.