Tech Support & Source Code
Source code can be purchased for any of MultiSoft software or add-on modules. Any source sold to a client is for that client’s in house use only. The source cannot be sold or transferred to another third party under any circumstance unless explicitly agreed to in writing by MultiSoft.
So long as you have not taken over maintenance of the source code themselves, MultiSoft will correct any bug or programming error found in MarketPowerPRO, for the life of the license.
MultiSoft provides technical support for MarketPowerPRO… “Live Support – NOT eMails”. Technical support provides you with unlimited access to our customer department for live phone based support. This enables you to ask questions about the product or receive assistance with its operation.